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As you can tell from my name, I'm relatively new to guitar.  So pardon me if my question/comment is obvious.  A frind just purchased an upper end guitar and I noticed that the frett wires are protruding from the frett board.  After playing a while, his hand was getting SORE from scraping on the fretts.  Shouldn't the frett wires be polished down to be flush with the edge of the frett board?  I recommended he return it to the shop and have them correct the situation.  Am I right?  Keep It Fun, Dean

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You are correct , the guitar should be returned to the store  for them to sort it out . On the downside , the fretboard could be still drying out [shrinking ] which will also have the same outcome ...What make/model did your friend purchase ,name and shame ...good luck .
He bought a Taylor 114ce.  I've played a few Taylors in shops and never experienced this situation.  My goal is to get good enough to DESERVE a Taylor.  I love the playability of the ones I've had the opportunity to play.  But personally would NOT accept this condition.  Keep It Fun, Dean

Dean, I wouldn't accept it either.  I suspect that the cause might be attributable to environmental conditions at the store rather than a manufacturing defect.  As to your playing ability, that has nothing to do with your deserving a Taylor.  If you like the sound and the playability, you deserve it now.  A better guitar sounds better, you play it more, you get better.  Then the guitar sounds even better, you play more,  and you can see where this leads. 

Play lots of guitars.   The right one will find you. 

I believe he got it at a Guitar Center.  I'm surprised they didn't check it before letting him take it.  Every time I've been in a GC, I've seen where they won't turn over a guitar to a customer before the customer has played the instrument.  Even the small independent shop where I've played a number of Taylor models, they verify the setup and have the customer play it before turning it over to him.  MY Taylor is the virual CARROT dangling out in front of me.  SOON.  Thanks for the quick reply.  Keep It Fun, Dean
It sounds like your friend may have a low humidity issue in his home. Sharp fret ends are one of the first signs. Extended exposure to low humidity could result in a cracked soundboard.
Ed, you raise a good point.  I didn't think to ask how long the owner had the guitar in his possession
He's had it for about 2 months.  But, I noticed it the first time I tried it when he first go it.
Easy fix - they'll file the fret ends down...

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